Privacy policy

Last updated: 01/05/2026

Random Raffles ("we", "us") is the data controller for the personal data we collect. This policy explains what we collect, why, and your rights.

What we collect

Account details: name, email, phone number, password (stored hashed).
Entry data: competitions entered, ticket numbers, payment status, timestamps.
Payment metadata (the payment provider holds card details, not us).
Technical data: IP address, browser, device type — for security and fraud prevention.

Why we use it

To run competitions and identify winners.
To send transactional confirmations and prize notifications.
To prevent fraud and abuse.
To meet our legal obligations.
With your consent, to send marketing about new competitions.

Sharing

We share data with our payment provider, hosting provider, email provider, and as required by law. We never sell your data.

Retention

We keep account and entry records for as long as your account is active and for 6 years afterwards for tax and legal reasons.

Your rights

Under UK GDPR you may request access, correction, or deletion of your data, withdraw marketing consent, and lodge a complaint with the ICO. Contact us via the Contact page.

Cookies

We use only essential cookies to keep you signed in. We do not use advertising cookies.